Job Description

Midwest Bus Sales is looking for a sales representative in our parts department to join our team. A short drive from the Kansas City metro area, come work with us in our newly built, state-of-the-art facility in Bonner Springs Kansas. Our core values say it all Family, Safety. Service and Respect. The parts counter position is responsible for taking parts requests from customers as well as the service department and must be able to quickly and accurately identify, locate, and quote the parts needed. You must be able to professionally and effectively communicate with customers, vendors, and other employees. The parts counter is a fast paced, type of job that relies heavily on a high level of computer proficiency, excellent communication skills, salesmanship and multitasking capabilities. Essential Functions: Assist customers/technicians in a courteous, professional manner. Answer phones and emails in a timely courteous manner. Utilize multiple computer applications to efficiently and accurately look up, order, and sell parts. Utilize multiple forms of communication (phones, emails, text message) to stay in constant contact with customers and vendors. Constantly work to maintain the highest levels of customer satisfaction. Obtain detailed information from customer to insure accurate parts ordering and billing. Maintain neat, clean, organized appearance throughout the parts department. Establish, maintain, and grow parts sales through excellent customer service, diligent follow up and a constantly evolving knowledge of parts. Establish, maintain, and constantly increase an excellent working knowledge of our products by completing any available training and ongoing education opportunities. Report detailed information on lost sales for part manager. Competencies: Computer proficiency, Technical Capacity. Med/Heavy duty parts and application knowledge. Customer management skills, Thoroughness, Attention to detail, Time Management, Communication Proficiency, Multitasking. Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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